What Qualifies as an Emergency with my Heating System in Colorado?

In Colorado, a heating or cooling emergency is defined as a complete system failure during extreme weather conditions rather than a routine malfunction. Specifically, this includes a total furnace failure on a sub-freezing night when indoor temperatures drop toward 45 degrees Fahrenheit or below, or an air conditioning breakdown during a heatwave when temperatures exceed 95 degrees Fahrenheit. A refrigerant leak that causes the cooling coil to freeze and stops the system from functioning is also considered an emergency because it can lead to compressor damage. Please note that if you smell gas or notice your carbon monoxide alarm sounding, you should evacuate immediately and call 911, as these are not standard HVAC repair calls. Minor issues like dirty air filters or tripped breakers generally do not require emergency dispatch.


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